Refund Policy

We strongly encourage customers to carefully review their order details, including product selections, quantities, and shipping information, before completing their purchase. Once an order is submitted, it cannot be modified or cancelled.

In the event that an order arrives with an issue—such as damage, defect, or an incorrect item—customers must contact us within 5 working days of delivery. Requests must include the order number, a clear description of the issue, and any supporting documentation (such as photos) to allow for proper review.

Failure to report an issue within the specified timeframe may result in the request being ineligible for review.

By completing a purchase, you acknowledge and agree to this policy.

We appreciate your understanding and cooperation in helping us uphold these standards.